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NUDURA Open Positions

Jr. Technical Support Associate

Barrie, ON

NUDURA – The leader of Manufactured Insulated Concrete Forms (ICF), the simple path to a better built environment, is currently looking for an experienced, motivated, and determined individual. If you want to affect change in the way our world is built, then come join our team as a Jr. Technical Support Associate!

Candidates Roles and Responsibilities:

  • Handling daily communications with Distributors Architects, Engineers, Building Officials and Contractors (as may be required), providing technical information related to Nudura product line in a timely manner.
  • Maintain CRM database of all contacts with sufficient documentation to establish nature, context and resolution of requests.
  • Assist in product quantity take-offs for plans on key strategic projects.
  • Utilize AutoCAD to design and illustrate product details, project specifications and maintain product detail library.
  • Assist in providing reference to and interpretation of applicable Building Code sections to various client groups as they relate to NUDURA’s products.
  • Provide input and support to technical R&D team for new product ideas and concepts from initial product development through to finished launch of product.
  • Assist technical R&D team improving and enhancing the quality of existing product line.
  • Work with Marketing and Sales Teams in development of written text/ illustrations for technical catalogue and installation, design support, literature and new product launch.
  • Assist the Marketing Department in the production of any NUDURA Digital Media i.e.; demonstrations of product assembly for instructional videos on new product or product modifications.

Requirements: The successful candidate must be a dynamic professional with strong interpersonal skills and strong construction knowledge to assist with the Technical Support for the NUDURA business platform

  • Minimum 1-2 years’ experience in the construction industry - ICF experience is required.
  • Excellent interpersonal, communication, organizational and reporting skills
  • Minimum of 0-2 years’ experience providing customer technical support.
  • Proficient in Microsoft Office (AutoCAD, Outlook, Word, PowerPoint, etc.)
  • Knowledge in document conversion (AutoCAD to PDF, GIF, JPEG etc.)

If you are interested in joining the NUDURA team, the industry leader in ICF manufacturing and distribution, please forward your resume to:

E-mail: careers@nudura.com

Subject: Jr. Technical Support Associate

Interested In Applying?

If you are interested in joining the NUDURA team, the industry leader in ICF manufacturing and distribution, please fill out your information below:

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Email: careers@nudura.com

We thank you for your interest in our position! Only those applicants that respond to our pre-qualifying questions and who are selected for interviews will be contacted


We’re committed to supporting homeowners and design professionals who are interested in or use our products. We’re always happy to help and provide more information.